Compare

What each plan covers

What each plan covers
Feature	SignalThe essentials, covered properly.	OrbitFull managed IT with security on watch.	SummitEverything, plus the compliance paperwork.
Day to day
Monitoring on every machineProblems caught before they are reported	Signal: included	Orbit: included	Summit: included
Patching on a scheduleOperating systems and applications	Signal: included	Orbit: included	Summit: included
Help when something breaksA real person who knows your setup	Signal: included	Orbit: included	Summit: included
Published response targets30 min critical, 2 hr high, same business day	Signal: included	Orbit: included	Summit: included
Staff onboarding and offboardingReady day one, shut off the same afternoon	Signal: included	Orbit: included	Summit: included
Hardware replacement planningTold before it fails, not after	Signal: not included	Orbit: included	Summit: included
Security
Endpoint protection	Signal: included	Orbit: included	Summit: included
Email filtering and anti-phishing	Signal: included	Orbit: included	Summit: included
Multi-factor authentication enforced	Signal: included	Orbit: included	Summit: included
Watched around the clockAlerts that reach a person, not a dashboard	Signal: not included	Orbit: included	Summit: included
Staff security trainingOngoing, not one assembly	Signal: not included	Orbit: included	Summit: included
Written AI use policy	Signal: not included	Orbit: included	Summit: included
Data
Backups, on-site and off-site	Signal: included	Orbit: included	Summit: included
Restores tested on a scheduleAnd the result reported to you	Signal: included	Orbit: included	Summit: included
Ransomware-resistant copies	Signal: not included	Orbit: included	Summit: included
Documented recovery orderWhich system comes back first, decided in advance	Signal: not included	Orbit: included	Summit: included
Network
Network and Wi-Fi monitoring	Signal: included	Orbit: included	Summit: included
Guest network kept separate	Signal: included	Orbit: included	Summit: included
Coverage designed for the buildingBays, exam rooms, yards, trailers	Signal: not included	Orbit: included	Summit: included
Remote access for off-site staff	Signal: not included	Orbit: included	Summit: included
Documentation and review
Written inventory, kept currentYours to keep if you ever leave	Signal: included	Orbit: included	Summit: included
Accounts registered in your name	Signal: included	Orbit: included	Summit: included
Regular review meeting	Signal: Annual	Orbit: Quarterly	Summit: Quarterly
Budget forecast for replacements	Signal: not included	Orbit: included	Summit: included
Compliance
Cyber insurance questionnaire support	Signal: not included	Orbit: included	Summit: included
Evidence pack for auditorsThe proof, not just the controls	Signal: not included	Orbit: not included	Summit: included
Control mapping to your framework	Signal: not included	Orbit: not included	Summit: included
Named contact for audits	Signal: not included	Orbit: not included	Summit: included

Every price is quoted for your business. Seat count, number of sites and how much risk you carry all move the number, so there is no list price to argue with.

Published targets

The same on every plan

Critical

Thirty minutes.

High

Two hours.

Normal

Same business day.

Low

Next business day.

Surprise bills

None.

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Three plans. Every price quoted.