Free tool
Slow and broken are different problems with the same invoice. This puts a number on the paid hours your team spends waiting for the computers to catch up.
Counts paid time only. It ignores lost sales, missed appointments and the overtime spent catching up, so treat it as the floor rather than the number.
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A tool in a web page only sees so much. An assessment looks at the whole environment and comes back with a written picture and a number.
